Return/Refund Policy

1. Overview

Our goal is to ensure complete customer satisfaction with the products and services purchased from our website. Due to the nature of our business and the products we sell, all sales are final.

2. Returns

We do not accept returns for any product once the product key has been delivered or the subscription has been activated. This policy is in place because digital products cannot be returned in the same way physical goods can.

3. Refunds

Once a purchase is completed and a product key is issued or a subscription is activated, we cannot offer a refund. This applies to all products and subscriptions sold through our website, including but not limited to:

– Software product keys
– Digital downloads
– Subscription services

4. Exceptions

We only make exceptions to this policy under the following circumstances:

– If the product key delivered is invalid or not working.
– If there was an error on our part in processing your order.

In such cases, You will get this refund of your purchase 5 business days, and we will address the issue promptly. Proof of purchase and a detailed description of the issue will be required.

5. Customer Responsibility

By purchasing from our website, you acknowledge and agree to this No Return/Refund Policy. It is the customer’s responsibility to ensure they have chosen the correct product before completing the purchase.

 6. Contact Us

If you have any questions or need further clarification regarding our No Return/Refund Policy, please contact our customer support team at keyvault.in@gmail.com

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 FAQs

Q: Why can’t I return or get a refund for my purchase?
A: Due to the digital nature of our products, they cannot be returned once delivered. Once a product key is issued or a subscription is activated, it cannot be undone.

Q: What should I do if I receive an invalid product key?
A: If you receive an invalid product key, please contact our customer support immediately. We will verify the issue and provide a replacement if necessary.

Q: Can I cancel my subscription?
A: Subscriptions cannot be canceled once they are activated for the term purchased. Please ensure you understand the subscription terms before completing your purchase.

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This policy aims to provide transparency and clarity regarding our no return and no refund policy for digital products. Ensure customers can easily access and review this policy before making a purchase by prominently displaying it on your website, especially during the checkout process.